Returns & Refunds

At Maria Nila, we want you to love your 100% vegan and CO2 compensated hair care products. If you are not entirely satisfied with your purchase, you may return unopened and unused items within 30 days of delivery.

Return Process

  • 1.
    Register Your Return

    Visit our online return portal and enter your order number and email address to initiate the process.

  • 2.
    Pack Your Products

    Carefully place the unused products in their original packaging to ensure they are protected during transit.

  • 3.
    Ship It Back

    Attach the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.